Terms of ServiceEffective Date: Welcome to Mule RV Parks. By making a reservation, staying at our parks, or using our website and services, guest agree to these Terms of Service. Please read them carefully.
1. Reservations and PaymentReservations may be made online through our website or other approved booking platforms.A valid payment method is required to confirm your reservation.Rates are published on our website and are subject to change; confirmed reservations will not be retroactively adjusted.Cancellations and refunds are subject to the cancellation policy posted at the time of booking.
2. Guest ResponsibilitiesGuests must comply with all posted park rules and policies, including quiet hours, occupancy limits, and pet guidelines.Guests are responsible for the conduct of all members of their party and visitors.Any damage to property caused by guests, their visitors, or their pets will be charged to the guest.Illegal activity of any kind is strictly prohibited.3. Use of FacilitiesRV sites must be kept clean and free of debris.Only one RV and one additional vehicle are permitted per site, unless otherwise approved.Guests may not sublet or assign their site to another party.Amenities (e.g., soaking pools, laundry, clubhouse) are for registered guests only and must be used in accordance with posted rules.
4. PetsMule RV Parks is pet-friendly; however, pets must be leashed and supervised at all times.Guests are responsible for cleaning up after their pets.Aggressive animals or excessive barking may result in removal from the park without refund.5. Limitation of LiabilityGuests stay at Mule RV Parks at their own risk.Mule is not responsible for injury, theft, loss, or damage to personal property, vehicles, or RVs while on-site.Guests agree to indemnify and hold harmless Mule RV Parks, its owners, and employees from claims arising out of their use of the facilities.6. Termination of StayMule reserves the right to refuse service, evict, or deny entry to any guest who fails to comply with these Terms or park rules, without refund.
7. Website and Online ServicesBy using our website, you agree not to misuse it for unlawful purposes.Mule may update pricing, availability, and policies without prior notice.We are not responsible for outages or interruptions of online services.
8. Privacy PolicyGuest information is collected for reservation and communication purposes only and will not be shared except as required by law.Full details are available in our Privacy Policy.
9. Governing LawThese Terms are governed by the laws of the State of Texas.Any disputes will be resolved in the state or federal courts located in Collin County, Texas.10. Changes to TermsMule reserves the right to update or modify these Terms at any time.Continued use of our services after changes are posted constitutes acceptance of the new Terms.
11. Pre-Registration and KickstarterMule may offer early registration opportunities prior to launching a Kickstarter campaign.
A $1 pre-registration payment secures a guest’s place in line for early notification when the Kickstarter campaign launches.
Pre-registration payments are not deposits toward stays and do not guarantee availability, pricing, or rewards. They function solely as a spot in line for communication and early access.
Kickstarter campaign terms, rewards, and policies will be governed separately by Kickstarter’s platform and Mule’s campaign page at the time of launch.
12. Promotions, Contests, and GiveawaysFrom time to time, Mule may offer promotional contests, giveaways, or discounts (for example, “Golden Patch” or early-backer offers).
All promotions are subject to specific rules posted at the time of the offer, which are incorporated into these Terms by reference.
Unless otherwise stated:
No purchase is necessary to enter.
Entries are limited to one per household.
Odds of winning depend on the number of eligible entries received.
Winners will be notified by email and must respond within the timeframe specified.
Prizes have no cash value and are non-transferable.